Return and refund
We accept return – refund within 120 days – no questions asked.
Initiating a Return
contact our customer support team at admin@amandoz.com to notify us of your intention to return the item
Return Shipping
Customers are responsible for the return shipping costs unless the return is due to our error (e.g., wrong item shipped, manufacturing defects).
Refund Process
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Your refund will be processed, and a credit will automatically be applied to your original method of payment.
Refund Timing
Please allow a reasonable processing time for your refund to appear, typically within 5-10 business days after the approval of the return.
Exchanges
If you would like to exchange your embroidered sweatshirt for a different size or color, please contact our customer support team, and we will assist you in making the exchange.
Questions and Assistance:
If you have any questions or need assistance with the return process, please feel free to contact our customer support team at admin@amandoz.com.
We appreciate your trust in choosing our embroidered sweatshirts, and we are committed to ensuring your satisfaction. Thank you for shopping with us!