120-Day Return & Refund Policy

We accept returns and refunds within 120 days – no questions asked.

Initiating a Return

To start a return, please contact our customer support team at cs@amandoz.com to notify us of your intention to return the item.

Return Shipping

Customers are responsible for the return shipping costs, unless the return is due to our error (e.g., wrong item shipped, manufacturing defects).

Refund Process

✔ Once we receive and inspect your returned item, we will send you an email confirmation.

✔ Your refund will be processed, and a credit will automatically be applied to your original method of payment.

Refund Timing

Please allow 5-10 business days for the refund to appear in your account after the return is approved.

Exchanges

If you would like to exchange your embroidered sweatshirt for a different size or color, please contact our customer support team, and we will assist you with the exchange process.

Questions and Assistance

If you have any questions or need help with the return process, feel free to contact our customer support team at cs@amandoz.com.

We truly appreciate your trust in choosing Amandoz, and we are committed to ensuring your satisfaction. Thank you for shopping with us!